Cita APA (7a ed.)

Parmenter, D. (2007). Key performance indicators: Developing, implementing, and using winning KPIs. John Wiley & Sons.

Cita Chicago Style (17a ed.)

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Hoboken, N.J.: John Wiley & Sons, 2007.

Cita MLA (8a ed.)

Parmenter, David. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. John Wiley & Sons, 2007.