The power of feedback : 35 principles for turning feedback from others into personal and professional change /

Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and ste...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Folkman, Joe
Format: Electronic eBook
Language:Inglés
Published: Hoboken, N.J. : Wiley, ©2006.
Subjects:
Communication in organizations.
Feedback (Psychology)
Organizational change.
Communication dans les organisations.
Rétroaction (Psychologie)
Changement organisationnel.
BUSINESS & ECONOMICS > Motivational.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Communication in organizations
Organizational change
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Reacting to feedback
  • Why did I get that feedback?
  • Improving your ability to receive feedback
  • Why change?
  • Deciding what to change
  • Fixing weaknesses or building strengths?
  • Making change happen
  • Making change stick
  • Working harder or working smarter?

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