The power of feedback : 35 principles for turning feedback from others into personal and professional change /

Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and ste...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Folkman, Joe
Format: Electronic eBook
Language:Inglés
Published: Hoboken, N.J. : Wiley, ©2006.
Subjects:
Communication in organizations.
Feedback (Psychology)
Organizational change.
Communication dans les organisations.
Rétroaction (Psychologie)
Changement organisationnel.
BUSINESS & ECONOMICS > Motivational.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Communication in organizations
Organizational change
Online Access:Texto completo (Requiere registro previo con correo institucional)
Description
Summary:Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and steps that make it easy to move the company forward using feedback.
Physical Description:1 online resource (xxii, 202 pages) : illustrations
Bibliography:Includes bibliographical references (pages 187-189) and index.
ISBN:0471998206
9780471998204
0470040351
9780470040355
9781118040850
1118040856

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