Style de citation APA (7e éd.)

Estep, T. (2004). Managing difficult participants: Training basics. ASTD.

Style de citation Chicago (17e éd.)

Estep, Tora. Managing Difficult Participants: Training Basics. Alexandria, Va.: ASTD, 2004.

Style de citation MLA (8e éd.)

Estep, Tora. Managing Difficult Participants: Training Basics. ASTD, 2004.