Kuniavsky, M. (2003). Observing the user experience: A practitioner's guide to user research. Morgan Kaufmann Publishers.
Cita Chicago Style (17a ed.)Kuniavsky, Mike. Observing the User Experience: A Practitioner's Guide to User Research. San Francisco, Calif.: Morgan Kaufmann Publishers, 2003.
Cita MLA (8a ed.)Kuniavsky, Mike. Observing the User Experience: A Practitioner's Guide to User Research. Morgan Kaufmann Publishers, 2003.
Precaución: Estas citas no son 100% exactas.