Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior /

The authors of Crucial Conversations furnish a selection of tools to help resolve touchy, controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in what or...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Patterson, Kerry, 1946-
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill, ©2005.
Subjects:
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
Interprofessional relations.
Misinformation.
Communication
Interpersonal Relations
Interprofessional Relations
Social Behavior
Affrontement (Relations humaines)
Communication interpersonnelle.
Communication en gestion.
Communication dans les organisations.
Relations interprofessionnelles.
Mésinformation.
LANGUAGE ARTS & DISCIPLINES > Communication Studies.
Interprofessional relations
Communication in management
Communication in organizations
Interpersonal communication
Interpersonal confrontation
Interpersonal relations
Electronic books.
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