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Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior /
The authors of Crucial Conversations furnish a selection of tools to help resolve touchy, controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in what or...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill,
©2005.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 245 | 0 | 0 | |a Crucial confrontations : |b tools for resolving broken promises, violated expectations, and bad behavior / |c Kerry Patterson [and others]. |
| 260 | |a New York : |b McGraw-Hill, |c ©2005. | ||
| 300 | |a 1 online resource (xviii, 284 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 271-272) and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a The authors of Crucial Conversations furnish a selection of tools to help resolve touchy, controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in what order, and how to motivate people without threats. | ||
| 533 | |a Electronic reproduction. |b Boulder, Colo. : |c NetLibrary, |d 2005. |n Available via World Wide Web. |n Access may be limited to NetLibrary affiliated libraries. |5 FPeU |5 FJUNF |5 FOFT |5 FTS |5 FMFIU |5 FBoU | ||
| 538 | |a Mode of access: World Wide Web. |5 FPeU |5 FJUNF |5 FOFT |5 FTS |5 FMFIU |5 FBoU | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Interpersonal confrontation. | |
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Communication in management. | |
| 650 | 0 | |a Communication in organizations. | |
| 650 | 0 | |a Interprofessional relations. | |
| 650 | 0 | |a Misinformation. | |
| 650 | 2 | |a Communication | |
| 650 | 2 | |a Interpersonal Relations | |
| 650 | 2 | |a Interprofessional Relations | |
| 650 | 2 | |a Social Behavior | |
| 650 | 6 | |a Affrontement (Relations humaines) | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 6 | |a Communication en gestion. | |
| 650 | 6 | |a Communication dans les organisations. | |
| 650 | 6 | |a Relations interprofessionnelles. | |
| 650 | 6 | |a Mésinformation. | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Communication Studies. |2 bisacsh | |
| 650 | 7 | |a Interprofessional relations |2 fast | |
| 650 | 7 | |a Communication in management |2 fast | |
| 650 | 7 | |a Communication in organizations |2 fast | |
| 650 | 7 | |a Interpersonal communication |2 fast | |
| 650 | 7 | |a Interpersonal confrontation |2 fast | |
| 650 | 7 | |a Interpersonal relations |2 fast | |
| 655 | 0 | |a Electronic books. | |
| 655 | 2 | |a Popular Work | |
| 700 | 1 | |a Patterson, Kerry, |d 1946- | |
| 776 | 0 | 8 | |i Print version: |t Crucial confrontations. |d New York : McGraw-Hill, ©2005 |z 0071446524 |w (OCoLC)56494086 |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780071446525/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 938 | |a Askews and Holts Library Services |b ASKH |n AH3538921 | ||
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| 938 | |a EBSCOhost |b EBSC |n 135290 | ||
| 938 | |a ProQuest MyiLibrary Digital eBook Collection |b IDEB |n 23100 | ||
| 938 | |a Internet Archive |b INAR |n crucialconfronta0000unse | ||
| 938 | |a YBP Library Services |b YANK |n 2278065 | ||
| 994 | |a 92 |b IZTAP | ||