Cita APA (7a ed.)

Collora, S., Leonhardt, E., & Smith, A. (2004). Cisco CallManager best practices. Cisco Press.

Cita Chicago Style (17a ed.)

Collora, Salvatore, Ed Leonhardt, y Anne Smith. Cisco CallManager Best Practices. Indianapolis, IN: Cisco Press, 2004.

Cita MLA (8a ed.)

Collora, Salvatore, et al. Cisco CallManager Best Practices. Cisco Press, 2004.