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Building the knowledge management network : best practices, tools, and techniques for putting conversation to work /

A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information. Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster deci...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Figallo, Cliff, 1949-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, NY : John Wiley, ©2002.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information. Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations.
Descripción Física:1 online resource (xx, 348 pages) : illustrations
Bibliografía:Includes bibliographical references (pages 323-336) and index.
ISBN:0471427578
9780471427575
047121549X
9780471215493