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What is six sigma? /

Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande, What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for th...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Pande, Peter S.
Other Authors: Holpp, Lawrence
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill, ©2002.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • 1. The Six Sigma Success Story
  • 2. Six What? What's a Sigma?
  • 3. Six Sigma in Your Organization
  • 4. The Six Sigma Teams Problem-Solving Process: DMAIC
  • 5. Survivor's Guide to Six Sigma
  • 6. A Look Inside the Six Sigma Toolkit
  • 7. Six Sigma in Action: Some Success Stories
  • 8. A Note to Managers: How You Can Help Lead Six Sigma
  • 9. A Note to Six Sigma Employees: Nine Things You Should Do and Five Skills to Develop.