Pande, P. S., Neuman, R. P., & Cavanagh, R. R. (2000). The Six Sigma way: How GE, Motorola, and other top companies are honing their performance. McGraw-Hill.
Cita Chicago Style (17a ed.)Pande, Peter S., Robert P. Neuman, y Roland R. Cavanagh. The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance. New York: McGraw-Hill, 2000.
Cita MLA (8a ed.)Pande, Peter S., et al. The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance. McGraw-Hill, 2000.
Precaución: Estas citas no son 100% exactas.