Zemke, R., & Anderson, K. (1997). Coaching knock your socks off service. AMACOM.
Chicago Style (17th ed.) CitationZemke, Ron, and Kristin Anderson. Coaching Knock Your Socks off Service. New York: AMACOM, 1997.
MLA (8th ed.) CitationZemke, Ron, and Kristin Anderson. Coaching Knock Your Socks off Service. AMACOM, 1997.
Warning: These citations may not always be 100% accurate.