Pande, P. S., Neuman, R. P., & Cavanagh, R. R. (2014). The Six Sigma way: How to maximize the impact of your change and improvement efforts (2nd editon.).
Cita Chicago Style (17a ed.)Pande, Peter S., Robert P. Neuman, y Roland R. Cavanagh. The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts. 2nd editon. 2014.
Cita MLA (8a ed.)Pande, Peter S., et al. The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts. 2nd editon. 2014.
Precaución: Estas citas no son 100% exactas.