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Process improvement handbook : a blueprint for managing change and increasing organizational performance /

Today's business environment demands faster responses, better service, and increased agility. The Process Improvement Handbook reveals how to design effective process improvement structures, organizations, and cultures to meet those needs. Focusing on specific process improvement knowledge area...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Boutros, Tristan (Author)
Other Authors: Purdie, Tim
Format: Electronic eBook
Language:Inglés
Published: New York, N.Y. : McGraw-Hill Education, [2013]
Edition:First edition.
Series:McGraw-Hill's AccessEngineering.
Subjects:
Online Access:Texto completo
Description
Summary:Today's business environment demands faster responses, better service, and increased agility. The Process Improvement Handbook reveals how to design effective process improvement structures, organizations, and cultures to meet those needs. Focusing on specific process improvement knowledge areas, this practical work establishes the foundation required to create, maintain, and measure processes while equipping practitioners with the necessary skills to deliver consistent, successful outcomes. This definitive resource introduces a body of knowledge for anyone looking to improve their operating environment. The result is process self-sufficiency, extensibility, sustainability, higher quality, and overall speed that increases competitive advantage. The principles explained in this book encapsulate everything needed to be more "process mature," and to enable process excellence from start to finish.
Item Description:Print version c2014.
Physical Description:1 online resource (xxvi, 382 p) : illustrations.
Also available in print edition.
Bibliography:Includes bibliographical references and index.
ISBN:9780071817660