Cita APA (7a ed.)

Boutros, T., & Purdie, T. (2013). Process improvement handbook: A blueprint for managing change and increasing organizational performance (First edition.). McGraw-Hill Education.

Cita Chicago Style (17a ed.)

Boutros, Tristan, y Tim Purdie. Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. First edition. New York, N.Y.: McGraw-Hill Education, 2013.

Cita MLA (8a ed.)

Boutros, Tristan, y Tim Purdie. Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. First edition. McGraw-Hill Education, 2013.