Crucial conversations tools for talking when stakes are high /
Call Number: | Libro Electrónico |
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Main Author: | |
Other Authors: | , , |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
New York :
McGraw-Hill,
[2013]
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Edition: | 2nd ed. |
Series: | McGraw-Hill's AccessEngineering.
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Subjects: | |
Online Access: | Texto completo |
Item Description: | Print version c2012. Includes intentional: "the acronym STATE. It stands for: Share your facts; Tell your story; Ask for others' paths; Talk tentatively; Encourage testing." |
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Physical Description: | 1 electronic text (xviii, 244 p.) : ill. Also issued in print. |
Bibliography: | Includes bibliographical references. |
ISBN: | 9780071771320 |