Cita APA (7a ed.)

Pyzdek, T., & Keller, P. (2013). The handbook for quality management: A complete guide to operational excellence (2nd ed.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Pyzdek, Thomas, y Paul Keller. The Handbook for Quality Management: A Complete Guide to Operational Excellence. 2nd ed. New York: McGraw-Hill, 2013.

Cita MLA (8a ed.)

Pyzdek, Thomas, y Paul Keller. The Handbook for Quality Management: A Complete Guide to Operational Excellence. 2nd ed. McGraw-Hill, 2013.