Pyzdek, T., & Keller, P. (2013). The handbook for quality management: A complete guide to operational excellence (2nd ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationPyzdek, Thomas, and Paul Keller. The Handbook for Quality Management: A Complete Guide to Operational Excellence. 2nd ed. New York: McGraw-Hill, 2013.
MLA (8th ed.) CitationPyzdek, Thomas, and Paul Keller. The Handbook for Quality Management: A Complete Guide to Operational Excellence. 2nd ed. McGraw-Hill, 2013.
Warning: These citations may not always be 100% accurate.