Plenert, G. J. (2013). Strategic continuous process improvement: Which quality tools to use, and when to use them (First edition.). McGraw-Hill Education.
Style de citation Chicago (17e éd.)Plenert, Gerhard Johannes. Strategic Continuous Process Improvement: Which Quality Tools to Use, and When to Use Them. First edition. New York, N.Y.: McGraw-Hill Education, 2013.
Style de citation MLA (8e éd.)Plenert, Gerhard Johannes. Strategic Continuous Process Improvement: Which Quality Tools to Use, and When to Use Them. First edition. McGraw-Hill Education, 2013.
Attention : ces citations peuvent ne pas être correctes à 100%.