Style de citation APA (7e éd.)

Yang, K. (2005). Design for six sigma for service (First edition.). McGraw-Hill Education.

Style de citation Chicago (17e éd.)

Yang, Kai. Design for Six Sigma for Service. First edition. New York, N.Y.: McGraw-Hill Education, 2005.

Style de citation MLA (8e éd.)

Yang, Kai. Design for Six Sigma for Service. First edition. McGraw-Hill Education, 2005.