Yang, K. (2005). Design for six sigma for service (First edition.). McGraw-Hill Education.
Chicago Style (17th ed.) CitationYang, Kai. Design for Six Sigma for Service. First edition. New York, N.Y.: McGraw-Hill Education, 2005.
MLA (8th ed.) CitationYang, Kai. Design for Six Sigma for Service. First edition. McGraw-Hill Education, 2005.
Warning: These citations may not always be 100% accurate.