Six Sigma Leader : How Top Executives Will Prevail in the 21st Century /

The Six Sigma Leader defines successful leadership in the 21st century. With illustrative examples and proven strategies such as "The 10 Second Rule" (taking that extra time to make sure you're asking the right questions to get the information you need), this book offers techniques th...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pande, Peter S. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education, [2007]
Edición:First edition.
Colección:McGraw-Hill's AccessEngineering.
Temas:
Leadership.
Organizational change.
Organizational learning.
Six sigma (Quality control standard)
Electronic books.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Foreword
  • Acknowledgments
  • Introduction: A New Standard for 21st-Century Leaders
  • 1 What Is Six Sigma Leadership?
  • 2 Change and Constancy
  • 3 Certainty and Doubt
  • 4 Speed and Deliberateness
  • 5 Teamwork and Independence
  • 6 Now, Tomorrow, and Next Year
  • 7 Customer First ?and Last
  • 8 Selling People, Telling People
  • 9 Bringing Six Sigma Leadership to Life
  • AFTERWORD: Life under Six Sigma Leadership.

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