Cita APA (7a ed.)

Townsend, P. L., & Gebhardt, J. E. (2007). The executive guide to understanding and implementing employee engagement programs: Expand production capacity, increase revenue, and save jobs. ASQ Quality Press.

Cita Chicago Style (17a ed.)

Townsend, Patrick L., y Joan E. Gebhardt. The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs. Milwaukee, Wis.: ASQ Quality Press, 2007.

Cita MLA (8a ed.)

Townsend, Patrick L., y Joan E. Gebhardt. The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs. ASQ Quality Press, 2007.