Cita APA (7a ed.)

Ford, J., & Ford, L. (2009). The four conversations: Daily communication that gets results. Berrett-Koehler Publishers.

Cita Chicago Style (17a ed.)

Ford, Jeffrey, y Laurie Ford. The Four Conversations: Daily Communication That Gets Results. San Francisco, CA: Berrett-Koehler Publishers, 2009.

Cita MLA (8a ed.)

Ford, Jeffrey, y Laurie Ford. The Four Conversations: Daily Communication That Gets Results. Berrett-Koehler Publishers, 2009.