Loading…
The art of successful business communication /
Communication is easy isn't it? Well it may seem so, but consider honestly when was the last time you were involved in a breakdown of communications? And how long ago was one such a veritable derailment? For most people and in most organizations this happens regularly. It matters. Communication...
| Call Number: | Libro Electrónico |
|---|---|
| Main Author: | |
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
London :
Institution of Engineering and Technology,
2008.
|
| Series: | IET management of technology series ;
24. |
| Subjects: | |
| Online Access: | Texto completo |
Table of Contents:
- Preface; 1 Communication: its nature, scope and purpose; 2 What makes for effective communication; 3 Prerequisites for success: preparation and listening; 4 Being persuasive: getting agreement from others; 5 Meetings: making them work; 6 Presentations: speaking successfully 'on your feet'; 7 Negotiation: making the best deal; 8 Telephone communication: its special nature; 9 The nature of the written word; 10 The writing process: what to say and how to say it; 11 The different forms of written communication; 12 The ubiquitous email: dos and don'ts; 13 Dealing with numbers; Afterword.