The Service Desk Handbook - A guide to service desk implementation, management and support /
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | Nair, Sanjay (Autor) |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ely :
ITGP,
2020.
|
| Temas: | |
| Acceso en línea: | Texto completo |
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