The Service Desk Handbook - A guide to service desk implementation, management and support /

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The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Nair, Sanjay (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely : ITGP, 2020.
Temas:
Information technology > Management > Handbooks, manuals, etc.
Management information systems > Handbooks, manuals, etc.
Technologie de l'information > Gestion > Guides, manuels, etc.
Systèmes d'information de gestion > Guides, manuels, etc.
Information technology > Management
Management information systems
Handbook
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Acceso en línea:Texto completo
Descripción
Sumario:The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.
Descripción Física:1 online resource
ISBN:1787782360
1787782379
9781787782372
9781787782389
1787782387
9781787782365

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