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Working the phones : control and resistance in call centres /

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A Marxist investigation into the forms of resistance occurring in the UK call centre today.

Bibliographic Details
Call Number:	Libro Electrónico
Main Author:	Woodcock, Jamie (Author)
Format:	Electronic eBook
Language:	Inglés
Published:	London : PlutoPress, 2017.
Series:	Wildcat (Pluto Press)
Subjects:	Call center agents > Great Britain. Call centers > Social aspects > Great Britain. Centres d'appels (Affaires) > Aspect social > Grande-Bretagne. Sociology: work & labour. SOCIAL SCIENCE > Anthropology > Cultural. Call center agents Callcenter Dienstleistungssektor Arbeitsbedingungen Kontrolle Überwachung Great Britain Großbritannien
Online Access:	Texto completo

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