Dealing with dysfunction : innovative problem solving in the public sector /

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"Congressional impasse, financially untenable social programs, and fiscal crises are hallmarks of bureaucratic dysfunction today. Jorrit de Jong explains that bureaucratic dysfunction reflects a breach of contract between the government-not only as a provider of services, but also as a catalyst...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Jong, Jorrit de (Author)
Format: Electronic eBook
Language:Inglés
Published: Washington, D.C. : Brookings Institution Press, 2016.
Series:Innovative governance in the 21st century.
Subjects:
Bureaucracy > Case studies.
Public administration > Case studies.
Government accountability > Case studies.
Problem solving > Case studies.
Bureaucratie > Études de cas.
Administration publique (Science) > Études de cas.
Obligation de rendre compte (Administration publique) > Études de cas.
Résolution de problème > Études de cas.
POLITICAL SCIENCE > Public Affairs & Administration.
POLITICAL SCIENCE > Government > National.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
POLITICAL SCIENCE > American Government > National.
Bureaucracy.
Government accountability.
Problem solving.
Public administration.
Case studies.
Online Access:Texto completo
Table of Contents:
  • Front Cover; Title Page; Copyright Information; Table of Contents; Preface; Introduction; Foundational Concepts; Theories of Bureaucratic Dysfunction; Inquiry and Action: The Kafka Brigade Method; Kafka Cases I: The Pilot Phase; Kafka Cases II: The Consolidation Phase; Emerging Issues and Lessons; Conclusions; References; Index; Back Cover.

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