Understanding street-level bureaucracy /

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This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Hupe, Peter L. (Editor), Hill, Michael (Editor), Buffat, Aurélien (Editor)
Format: Electronic eBook
Language:Inglés
Published: Bristol, UK ; Chicago, IL : Policy Press, 2015.
Subjects:
Social workers.
Social policy.
Social service.
Public administration.
Political planning.
State governments > Officials and employees > Public opinion.
Municipal services > Evaluation.
Public Policy
Social Work
Travailleurs sociaux.
Politique sociale.
Service social.
Administration publique (Science)
Politique publique.
Gouvernements d'États fédérés > Fonctionnaires > Opinion publique.
Services municipaux > Évaluation.
social workers.
public policy.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
e-books.
Livres numériques.
Online Access:Texto completo
Table of Contents:
  • Part one: Introduction
  • Part two: Delivering services and benefits: street-level bureaucracy and the welfare state
  • Part three: Agents of the state: street-level bureaucracy and law enforcement
  • Part four: Embedded in society: street-level bureaucrats as public actors
  • Part five: The management of street-level bureaucrats
  • Part six: The promise of professionalism
  • Part seven : Conclusion.

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