Managing under austerity, delivering under pressure : performance and productivity in public service /

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Contemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia...

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Détails bibliographiques
Cote:Libro Electrónico
Autres auteurs: Wanna, John (Éditeur intellectuel), Lee, Hsu-Ann (Éditeur intellectuel), Yates, Sophie (Research fellow) (Éditeur intellectuel)
Format: Électronique eBook
Langue:Inglés
Publié: Acton, A.C.T. : ANU Press, 2015.
Collection:ANZSOG (Series)
Sujets:
Public administration > Australia.
Public administration > New Zealand.
Finance, Public > Australia.
Finance, Public > New Zealand.
Civil service > Labor productivity > Australia.
Civil service > Labor productivity > New Zealand.
Administration publique (Science) > Australie.
Administration publique (Science) > Nouvelle-Zélande.
Finances publiques > Australie.
Finances publiques > Nouvelle-Zélande.
Fonction publique > Productivité > Australie.
Fonction publique > Productivité > Nouvelle-Zélande.
POLITICAL SCIENCE > Public Affairs & Administration.
Civil service > Labor productivity.
Expenditures, Public.
Finance, Public.
Public administration.
Australia > Appropriations and expenditures.
New Zealand > Appropriations and expenditures.
Australie > Crédits budgétaires et dépenses.
Australia.
New Zealand.
Australian
Accès en ligne:Texto completo
Table des matières:
  • Part 1. The imperative to improve productivity and performance.
  • 1. Delivering under pressure: public service, productivity and performance
  • 2. Getting leaner, smarter and more effective: opportunities and constraints for government under austerity
  • 3. Public sector productivity: puzzles, conundrums, dilemmas and their solutions
  • 4. Measuring and improving government performance: learning from recent US experience
  • 5. Performance management: creating high performance, not high anxiety
  • 6. Reviewing performance to improve delivery: key insights from two auditors-general
  • part 2. The need for governments to innovate
  • 7. Innovation in the public sector: beyond the rhetoric to a genuine 'learning culture'
  • 8. Unleashing change in government
  • 9. Eight-and-a-half-propositions to stimulate frugal innovation in public services
  • 10. Strategic advice to the public service facing austerity
  • 11. Can 'nudging' change behaviour? using 'behavioural insights' to improve program redesign
  • part 3. Collaboration with the private and third sectors
  • 12. Frugal innovation: beyond the concepts of 'public' and 'private'
  • 13. The road to genuine partnerships with the third sector: are we there yet?
  • 14. Developing social benefit bonds in Australia: the NSW family and community services experience
  • 15. Situating mutuals in the Australian public sector context.

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