Neutral accent : how language, labor, and life become global /

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In Neutral Accent, A. Aneesh employs India's call centers as useful sites for studying global change. The horizon of global economic shift, the consequences of global integration, and the ways in which call center work "neutralizes" racial, ethnic, and national identities become visib...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Aneesh, A. (Aneesh), 1964- (Author)
Format: Electronic eBook
Language:Inglés
Published: Durham ; London : Duke University Press, 2015.
Subjects:
Call center agents > India > Gurgaon.
Call centers > India > Gurgaon.
Globalization.
Intercultural communication.
Centres d'appels (Affaires) > Inde > Gurgaon (Haryana)
Mondialisation.
globalism.
BUSINESS & ECONOMICS > Commerce.
BUSINESS & ECONOMICS > Marketing > General.
BUSINESS & ECONOMICS > Sales & Selling > General.
SOCIAL SCIENCE > Anthropology > Cultural.
Call center agents.
Call centers.
Callcenter
Globalisierung
Centres d'appels > Inde.
Centres d'appels > Personnel.
Sociolinguistique.
India > Gurgaon.
Indien
Online Access:Texto completo
Table of Contents:
  • Prologue: one world, diverse itineraries
  • Glimpsing an urban future : divergent tracks of Gurgaon
  • Inside a call center: otherworldly passages
  • Neutral accent
  • System identities : divergent itineraries and uses of personality
  • Nightly clashes : diurnal body, nocturnal labor, neutral markets
  • Epilogue : the logic of indifference.

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