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Managing in a service-focused world : I, team, stewards and marketplace /

In this book, Roger K. Williams adapts tried and trusted principles of IT service management (ITSM) into a framework for personal and professional development. He treats management as a service, presenting the idea that the effectiveness of a manager is best judged by the views of the key stakeholde...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Williams, Roger K. (Author)
Format: Electronic eBook
Language:Inglés
Published: Cambridgeshire, England : IT Governance Publishing, 2014.
Subjects:
Online Access:Texto completo