Cita APA (7a ed.)

Williams, R. K. (2014). Managing in a service-focused world: I, team, stewards and marketplace. IT Governance Publishing.

Cita Chicago Style (17a ed.)

Williams, Roger K. Managing in a Service-focused World: I, Team, Stewards and Marketplace. Cambridgeshire, England: IT Governance Publishing, 2014.

Cita MLA (8a ed.)

Williams, Roger K. Managing in a Service-focused World: I, Team, Stewards and Marketplace. IT Governance Publishing, 2014.