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Practical IT service management : a concise guide for busy executives /
Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ely, Cambridgeshire, U.K. :
IT Governance Pub.,
2014.
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| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |