Practical IT service management : a concise guide for busy executives /

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Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Thejendra BS
Format: Electronic eBook
Language:Inglés
Published: Ely, Cambridgeshire, U.K. : IT Governance Pub., 2014.
Edition:2nd ed.
Subjects:
Information technology > Management.
Information resources management.
Technologie de l'information > Gestion.
Gestion de l'information.
COMPUTERS > General.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
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