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Understanding misunderstandings : a practical guide to more successful human interaction /

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Young, Robert L. (Robert Louis), 1949-
Format: Electronic eBook
Language:Inglés
Published: Austin : University of Texas Press, 1999.
Edition:First edition.
Subjects:
Online Access:Texto completo
Table of Contents:
  • Introduction: interaction and misunderstanding
  • Action: the problem of being misunderstood
  • Observing behavior: perception and misunderstanding
  • Making sense of what we perceive: the problem of interpretation
  • Modest actions, monumental misunderstandings
  • The consummation and the aftermath: behavioral responses and emotional reactions
  • Culture clashes
  • Class acts: social class and misunderstandings
  • It's all black and white: race and misunderstandings
  • She said, he heard: women, men, and misunderstanding.