Cita APA (7a ed.)

Francis, R. D., & Armstrong, A. F. (2012). The meetings handbook: Formal rules and informal processes. Anthem.

Cita Chicago Style (17a ed.)

Francis, Ronald D., y Anona F. Armstrong. The Meetings Handbook: Formal Rules and Informal Processes. London ; New York: Anthem, 2012.

Cita MLA (8a ed.)

Francis, Ronald D., y Anona F. Armstrong. The Meetings Handbook: Formal Rules and Informal Processes. Anthem, 2012.