Cita APA (7a ed.)

McLean, D. (2012). The ITSM Iron Triangle: Incidents, Changes and Problems. IT Governance Pub..

Cita Chicago Style (17a ed.)

McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems. Ely: IT Governance Pub., 2012.

Cita MLA (8a ed.)

McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems. IT Governance Pub., 2012.