Toward a culture of consequences : performance-based accountability systems for public services /

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Performance-based accountability systems (PBASs), which link incentives to measured performance as a means of improving services to the public, have gained popularity. While PBASs can vary widely across sectors, they share three main components: goals, incentives, and measures. Research suggests tha...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Stecher, Brian M.
Format: Electronic eBook
Language:Inglés
Published: Santa Monica, CA : RAND, 2010.
Series:Rand Corporation monograph series.
Subjects:
Government accountability > United States.
Organizational effectiveness > United States.
Performance > Management.
Performance technology > Management.
Obligation de rendre compte (Administration publique) > États-Unis.
Efficacité organisationnelle > États-Unis.
Rendement au travail > Gestion.
POLITICAL SCIENCE > Public Affairs & Administration.
EDUCATION > Educational Policy & Reform > General.
Government accountability
Organizational effectiveness
Performance > Management
United States
Online Access:Texto completo
Table of Contents:
  • Introduction
  • A historical perspective on performance-based accountability systems
  • Problem recognition and adoption
  • The design of an incentive structure to motivate behavioral change
  • The design of measures that link performance to incentives
  • Implementation and monitoring
  • Effectiveness of performance-based accountability systems
  • Motivating and improving system evaluation
  • Conclusions
  • Appendix A: The five sectors
  • Appendix B: Designs for evaluation.

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