Cops, teachers, counselors : stories from the front lines of public service /

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Maynard-Moody, Steven (Author), Musheno, Michael C. (Author)
Format: Electronic eBook
Language:Inglés
Published: Ann Arbor : University of Michigan Press, ©2003.
Series:Book collections on Project MUSE.
Subjects:
Human services personnel > United States.
Social workers > United States.
Police > United States.
Teachers > United States.
Services sociaux > Personnel > États-Unis.
Travailleurs sociaux > États-Unis.
Enseignants > États-Unis.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
SOCIAL SCIENCE > Sociology > General.
Human services personnel
Police
Social workers
Teachers
Openbare dienstverlening.
Politie.
Hulpverleners.
Onderwijzers.
United States
Online Access:Texto completo
Table of Contents:
  • pt. 1: Two narratives of street-level work
  • Dealing with faces
  • State agents, citizen agents
  • Story worlds, narratives, and research
  • Physical and emotional spaces
  • pt. 2: Enacting identities in the workplace and on the streets
  • Workers unite: occupational identities and peer relations
  • Organizational and social divisions among street-level workers
  • Putting a fix on people: identity, conduct, and street-level work
  • pt. 3: Normative decision making: moralities over legalities
  • Who are the worthy?
  • Responding to the worthy
  • Street-level workers knows best
  • Getting the bad guys
  • Streetwise workers and the power of storytelling.

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