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Organizational learning at NASA : the Challenger and Columbia accidents /

Organizational learning, especially in public organizations, is an idea that is often promoted but seldom studied in detail. This comparative study of two space shuttle accidents offers insight into organizational learningand what makes such learning difficult in public organizations.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Mahler, Julianne
Other Authors: Casamayou, Maureen Hogan
Format: Electronic eBook
Language:Inglés
Published: Washington, D.C. : Georgetown University Press, ©2009.
Series:Public management and change.
Subjects:
Online Access:Texto completo
Table of Contents:
  • Part I. Recognizing the value of organizational learning : Uncanny similarities: the Challenger and Columbia accidents
  • Identifying organizational learning
  • Part II. Analyzing the causes of the shuttle accidents : Structures for processing information
  • Contractor relations
  • Political and budgetary pressures
  • Organizational culture
  • Part III. Institutionalizing lessons about public organizational learning : The challenges of learning in public organizations
  • Lessons from NASA about organizational learning.