Practical IT Service Management : a Concise Guide for Busy Executives.

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Practical IT Service Management is a clear, concise and to the point guide to implementing ITservice management (ITSM). It is based on ITILVersion 3, one of the most widely accepted best-practice approaches to ITSM.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Thejendra, B. S.
Format: Electronic eBook
Language:Inglés
Published: Ely : IT Governance Pub., 2008.
Subjects:
Information technology > Management.
Information resources management.
Technologie de l'information > Gestion.
Gestion de l'information.
BUSINESS & ECONOMICS > Information Management.
BUSINESS & ECONOMICS > Knowledge Capital.
COMPUTERS > General.
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Internet

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