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Improving staff motivation and competence in the general hospital.

"This monograph is concerned with how patient care can be improved. The focus of attention is on the hospital staff that provide direct patient care. Because of their preponderant numbers and their close proximity to patients, particular attention will be given to the nursing staff. Sometimes h...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brown, Esther Lucile, 1898-1990
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Russell Sage Foundation, 1962.
Colección:Newer dimensions of patient care ; pt. 2.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Brown, Esther Lucile,  |d 1898-1990. 
245 1 0 |a Improving staff motivation and competence in the general hospital. 
260 |a New York :  |b Russell Sage Foundation,  |c 1962. 
300 |a 1 online resource (194 pages) 
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490 1 |a Newer dimensions of patient care,  |v pt. 2 
504 |a Includes bibliographical references. 
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588 0 |a Print version record. 
520 |a "This monograph is concerned with how patient care can be improved. The focus of attention is on the hospital staff that provide direct patient care. Because of their preponderant numbers and their close proximity to patients, particular attention will be given to the nursing staff. Sometimes hospital personnel will be seen in interaction with patients; frequently, however, they will be viewed in their relationships with the members of their work groups. Because we assume that the formal organization and the social system of a hospital are important determinants of what staff think, how they feel, and what they do, much attention will be devoted to organizational and operational arrangements, particularly on the patient floors. From these various examinations it is hoped to gain more comprehensive and deeper understanding of the reasons that care is considered painfully inadequate by many persons experiencing it. The examinations, moreover, will lay a base for judging the possible usefulness of suggestions, drawn from social science literature and experimental efforts in many places, that seek to offer some partial solutions to the problems encountered"--Introduction. (PsycINFO Database Record (c) 2013 APA, all rights reserved) 
505 0 |a Introduction ; Shortage of Personnel ; ""Shortages"" as a Rationalization ; The Functional Method of Patient Care ; Consequences of the Functional Method ; Better Utilization of Human Resources ; Chapter 1. Psychological and Social Needs of Staff ; The Behavioral Requirements of Personnel ; 1. Social Approval ; 2. Sense of Accomplishment ; 3. Sense of the Importance of the Job ; 4. Security ; 5. Support in Anxiety-Inducing Situations ; The Desire for Self-Actualization ; Chapter 2. Small Work Groups ; Work Groups in Their Benefit to Employees. 
505 8 |a Problems of Maintaining Small Groups in Hospitals The Informal Organization of the Institution ; Hospital Administration and Small Work Groups ; Methods of Working with Staff Groups ; Chapter 3. The Formal Structure of the General Hospital ; The Hospital's Organization Chart ; Nursing as an Arm of Hospital Administration ; Patients and the Organization Chart ; What the Organization Chart Fails to Describe ; The Competing Chain of Command ; The Dual Value System ; Practical Consequences of the Evolutionary Process ; 1. Multiple Subordination ; 2. The Conflict Between Dependency and Authority. 
505 8 |a The Need for Positive Leadership from Physicians Chapter 4. Communication and Coordination of Patient Care ; Why Lateral Communication Is Impeded ; Inadequacy of Written Communication ; Hypotheses About the Nature of Oral Communication ; Communication and Meeting Patients' Needs ; Improving Nurses' Skill in Communication ; Chapter 5. Motivation ; Effects of Different Work Models on Motivation ; The Medical Profession ; The Newer Health Professions ; Technicians ; Health Workers Without Formal Preparation ; Differentiated Attempts to Stimulate Motivation. 
505 8 |a Stimulating Motivation Among the Auxiliary Personnel Chapter 6. Effecting Change -- I ; Staff's Request for More ""Information"" ; Meeting the Request for ""Information"" ; Orientation and Continuing Staff Development ; Ward Staff Meetings ; Group Psychotherapy Sessions ; Staff Studies of Patient Care ; Chapter 7. Effecting Change -- II ; Meeting the Need for Accomplishment and Recognition ; Administrative Ineptitudes ; Distortions of Perception ; Decision-Making by Staff ; The Committee on Patient Care ; Achievements of Committee ; Planning for the Future ; The Challenge of ""Responsibility"" 
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650 0 |a Hospitals  |x Employees. 
650 0 |a Hospitals  |x Medical staff. 
650 0 |a Hospital wards. 
650 2 |a Medical Staff, Hospital 
650 2 |a Nursing Service, Hospital 
650 2 |a Personnel, Hospital 
650 6 |a Hôpitaux  |x Personnel. 
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830 0 |a Newer dimensions of patient care ;  |v pt. 2. 
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