The Hungry Cowboy : service and community in a neighborhood restaurant /

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At a Tex-Mex restaurant in a Minneapolis suburb, customers send Christmas and Hanukkah cards to the restaurant, bring in home-baked treats for the staff, and attend the annual employee party. One customer even posts in the entryway a sign commemorating the life of his dog. Diners and servers alike u...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Erickson, Karla A., 1973-
Format: Électronique eBook
Langue:Inglés
Publié: Jackson : University Press of Mississippi, ©2009.
Sujets:
Hungry Cowboy (Restaurant)
Restaurants > Social aspects > United States.
Restaurants > Aspect social > États-Unis.
BUSINESS & ECONOMICS > Industries > Hospitality, Travel & Tourism.
TRAVEL > Restaurants.
SOCIAL SCIENCE > Sociology > General.
Restaurants > Social aspects.
United States.
Accès en ligne:Texto completo
Table des matières:
  • Acknowledgments; 1. SPACES IN THE MARKETPLACE: Working, Dining, and Belonging at the HC; 2. PRODUCING FAMILIARITY: Servers at the Hungry Cowboy; 3. CONSUMING BELONGING: Feeling "At Home" at the Hungry Cowboy; 4. MANAGING SERVICE: Training and the Production of Ambience; 5. FEELING LIKE FAMILY: Paternalism, Loyalty, and Work Culture; CONCLUSION: Reflections on the Hungry Cowboy; Appendix; Notes; References; Index.

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