Style de citation APA (7e éd.)

Wirtz, J., & Lovelock, C. (2018). Essentials of services marketing (Third edition.). Pearson Education Limited.

Style de citation Chicago (17e éd.)

Wirtz, Jochen, et Christopher Lovelock. Essentials of Services Marketing. Third edition. Harlow, England: Pearson Education Limited, 2018.

Style de citation MLA (8e éd.)

Wirtz, Jochen, et Christopher Lovelock. Essentials of Services Marketing. Third edition. Pearson Education Limited, 2018.