Cita APA (7a ed.)

Goetsch, D. L., & Davis, S. (2014). Quality management for organizational excellence: Introduction to total quality (Seventh edition.). Pearson.

Cita Chicago Style (17a ed.)

Goetsch, David L., y Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Seventh edition. Harlow, England: Pearson, 2014.

Cita MLA (8a ed.)

Goetsch, David L., y Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Seventh edition. Pearson, 2014.