APA (7th ed.) Citation

Peelen, E., & Beltman, R. (2013). Customer relationship management (Second edition.). Pearson.

Chicago Style (17th ed.) Citation

Peelen, Ed, and Rob Beltman. Customer Relationship Management. Second edition. Harlow, England: Pearson, 2013.

MLA (8th ed.) Citation

Peelen, Ed, and Rob Beltman. Customer Relationship Management. Second edition. Pearson, 2013.

Warning: These citations may not always be 100% accurate.