Six sigma in HR transformation achieving excellence in service delivery /

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Albeanu, Mircea
Other Authors: Hunter, Ian, Radford, Jo
Format: Electronic eBook
Language:Inglés
Published: Farnham, U.K. : Gower, 2010.
Series:Gower HR transformation series.
Subjects:
Service industries > Quality control.
Consumer satisfaction > Statistical methods.
Electronic books.
Online Access:Texto completo
Description
Physical Description:ix, 128 p. : ill.
Bibliography:Includes bibliographical references (p. 127-128).

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