Handbook of CRM achieving excellence in customer management /

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Payne, Adrian
Format: Electronic eBook
Language:Inglés
Published: Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006.
Subjects:
Customer relations.
Relationship marketing > Management.
Electronic books.
Online Access:Texto completo
Description
Physical Description:xx, 438 p. : ill.
Bibliography:Includes bibliographical references and index.

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